Privacy Policy – Menoo.io

Last updated: 26 November 2025 Contact: contact@menoo.io

Menoo.io (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, website, and services (“Service”).

By using Menoo.io, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide

When creating an account or using the platform, you may provide:

• Name
• Email address
• Password
• Business details
• Menu/store content
• Payment information (processed by third parties such as Stripe/PayPal)

We do not store full credit card numbers.

1.2 Information We Automatically Collect

We may collect:

• IP address
• Browser type
• Device information
• Usage data (pages visited, actions taken)
• Cookies and tracking data (see Section 7)

1.3 Third-Party Information

If you enable integrations (e.g., Stripe), those services may share limited technical data with us as needed.

2. How We Use Your Information

We use your data to:

• Provide and improve the Service
• Process payments and subscriptions
• Personalize your experience
• Monitor service performance
• Detect and prevent fraud or misuse
• Send important service updates and notifications
• Provide customer support

We do not sell personal data to third parties.

3. Legal Basis for Processing (GDPR)

If you are in the EU/EEA, we process data under:

• Contract performance (providing the Service)
• Consent (analytics, cookies)
• Legitimate interest (security, improvement)
• Legal obligation (tax, compliance)

4. How We Share Information

We may share data with:

• Payment processors (Stripe, PayPal)
• Analytics tools
• Hosting providers
• Email delivery services

We only share what is necessary to operate the Service.

We do not sell or rent personal information.

5. Data Storage & Security

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

Data may be stored in servers located inside or outside your country.

6. Data Retention

We retain your data:

• As long as your account is active
• As required for legal and tax obligations
• For a reasonable period after account deletion unless you request permanent deletion

Store statistics retention depends on your subscription plan.

7. Cookies & Tracking

Menoo.io uses cookies for:

• Authentication
• User preferences
• Analytics
• Platform performance

You may disable cookies in your browser, but the platform may not function properly.

8. Your Rights

Depending on your location, you may have rights including:

• Access to your data
• Correction or deletion
• Data portability
• Restriction of processing
• Objection to processing
• Withdrawal of consent

To request any of these, contact: contact@menoo.io

9. Children’s Privacy

Menoo.io is not intended for children under 18. We do not knowingly collect data from minors.

10. International Transfers

Your information may be transferred internationally. We ensure adequate protections are in place (such as GDPR-compliant measures).

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with the “Last updated” date.

Continued use of the Service means you accept the updated Policy.

12. Contact

If you have questions about this Privacy Policy, contact: 📧 contact@menoo.io